Shipping policy

At Nova Mart, we aim to deliver your orders quickly and without hassle. Here’s how our shipping works:

Order Processing

We usually take 1–3 working days to process and dispatch your order after confirmation.

Orders are not shipped on Sundays or public holidays.

Delivery Time

• Standard Delivery: 5–9 days
• Fast Delivery: 2–4 days (if available)

Delivery time may vary depending on your location and courier availability.

Shipping Charges

Shipping charges (if any) will be shown clearly at checkout.

We also offer free shipping on selected products and during special offers.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via SMS or email within 24–48 hours.

Cash on Delivery (COD)

COD is available on selected products and locations.
A small additional fee may apply.

Delays

We try our best to deliver on time, but delays can sometimes happen due to:

• Courier issues
• Weather conditions
• High order volume

If your order is delayed, feel free to contact us — we’ll help you.

Incorrect Address

Please double-check your shipping details before placing your order.
We are not responsible for delivery issues caused by incorrect information.

Need Help?

We’re always here to help:

Email: akshayjo.ads@gmail.com
Support Hours: Monday – Saturday, 9 AM – 6 PM